This means leave your (full) name and number clearly at the beginning and ending of your messages.
Sometimes we are in a hurry and forget the little things that really help communication. Or we are just simply used to speaking quickly as our natural voice. And sometimes we forget that cell phones and the like cut out at inopportune times, leaving the listener with an incomplete message. This happened to me recently when someone left me a voice message that was very quietly spoken, and unfortunately, with an incomplete phone number. If that person would have ‘bookended’ her message to me, there would have been 2 chances for me to hear her name and number. So here is today’s lesson:
Speak at a medium volume, medium speed when recording your voice messages, both on your own machine or when leaving a message on someone else’s. And say your name and number at the beginning and end. Being an excellent communicator is about taking responsibility to assist your listeners as well as being a clear speaker.