Category Archives: ESL/Cultural Communications

English as a second language and cultural challenges and differences in communication

Who Cares That GSP Has an Accent?

Hey everyone,

I know this post is not really communication-related, except if you consider that GSP (Georges St.-Pierre) has a thick French-Canadian accent, but I just HAD to write a quick WOO-HOO and congratulations to our home-grown UFC champion (MMA – Mixed Martial Arts) Georges “Rush’ St.-Pierre on defending his title against BJ ‘the Prodigy’ Penn, from Hawaii. BJ is a great fighter, but I am relieved that GSP won and proud that he did it in such a convincing way. When you are THAT good, no one CARES that you have an accent!!!

Don’t ever let an accent slow you down or convince you that you can’t follow your dreams and ambitions. Ever!

Swimming Idioms Part 1

(from http://www.business-english.com/swimmingidioms/menu.php with some modifications)

If you are ‘out of your depth’, you don’t have the necessary knowledge, experience or skill to deal with a particular situation or subject. In North America, a common replacement is ‘out of your league’, as in major league baseball.
• When she started talking about quantum physics, I felt completely out of my depth/league.
• I’m an engineer. I feel out of my depth when we discuss accounting problems.
• That woman is so beautiful. She is definitely out of my league!

If you are on ‘the crest of a wave’, you are being extremely successful or popular. If something is popular, you can try to ‘ride (on) the wave’.
• That singer is on the crest of the wave in the pop charts at the moment. You can hear his music everywhere.
• He became successful riding on the wave of using British actors as villains in Hollywood movies.

If you don’t get any training before you start a job or activity, you are ‘thrown in at the deep end’.
• Everyone was off sick so I was thrown in at the deep end.
• The best way to learn the job is to be thrown in at the deep end.

If you are struggling to spend less than you earn, you are trying to ‘keep your head above water’.
• Since they increased my rent, I’ve been struggling to keep my head above water.
• With the new sponsorship, the team should be able to keep its head above water.

If a company has to stop business because of losses, it ‘goes under’.
• The company couldn’t afford to pay its suppliers and it went under.
• In this economic climate, a lot of businesses will go under.

If you are in a very difficult situation, you are ‘in deep water’.
• If the bank doesn’t give us this loan, we could be in deep water.
• He was caught stealing from his company and now he’s in deep water.
• Note: this has been commonly replaced with the more street-slang phrase ‘in deep sh_t’. This of course is a curse-word.

Swimming Idioms Part 2

If you ‘make a splash’, you get a lot of public attention.
• We need to make a splash by holding a cocktail party for journalists.
• She made quite a splash when she wore such a small dress to the film premiere.

If a noise is ‘drowned out’, you cannot hear it because of other noises.
• The sounds of the telephone were drowned out by the noise from upstairs.
• His speech was drowned out by the chanting from the demonstrators.

If you ‘test the water’, you try to find out what you or people think about an idea or a situation before you take action.
• Before you decide to sell your house in England and move to Spain, why not go there for a trial three months to test the water?
• This is a big project. We should test the water before making such a large investment.

If a situation is ‘sink or swim’, it either fails or succeeds.
• Either this works or we are all out of a job. It’s sink or swim.
• You’ll get no training here. It’s sink or swim.

If you ‘dive into’ something, you do it without really thinking about what you are doing. Also ‘dive into it head-first’. This highlights the lack of preparation and thought.
• He dove into the project with a lot of enthusiasm but not much thought.
• Let’s take our time. There’s no point in diving into this without thinking.

If you are ‘treading water’, you are staying in the same place without making any progress.
• I’m just treading water, waiting for a job with a better salary.
• People lose motivation if they think they are just treading water in their careers.

Can you think of other idioms to do with swimming to add to this list?

Saying the Oath of Office Again

Dear Mr. President (if he really were listening…),

Don’t worry about having to take the oath again. Even though both of you were understandably nervous during the inauguration, it was not your fault. If the other guy would have simply spoken 3-4 words only at a time, and waited for you to repeat them, then went on to the next 3-4 words (instead of saying sentences of 5-10 words at a time) it would have gone a lot smoother! Think of wedding vows – same rule applies, no matter how much you practice the vows ahead of time. Being nervous is natural and understandable, and that is why the lead-speaker needs to slow down, speak clearly and absolutely ‘chunk’ up the sentences to manageable small parts.

Common sense I know, yet…President Obama had to take the oath twice.  🙂

Obama’s Speech and the Use of Threes

Like many of you, I thoroughly enjoyed watching Barack Obama give yet another powerful and persuasive speech today at his inauguration for presidency. He motivates, inspires and gives hope by using creative speech, story-telling devices and references to great people of the past. He also creates a vision in our heads of what a better future might actually look like and feel like. Truly uplifting and inspiring.

For those of you that missed it or want to hear it again, it is a mere Google search away. Here is one link out of many that you can follow to read and see his speech again.
http://abcnews.go.com/Politics/Inauguration/story?id=6689022&page=1

He is a masterful speaker and I know we can learn from his style. Pay attention to his device of the use of three. He uses three adjectives, verbs or nouns often, as I did above, to speak more poetically and retain the interest of the audience. You too can do this. Sometimes use 2 descriptors or key words, mostly use 3, and you will notice that your public speaking is improved quickly, easily and with more added persuasion.
Enjoy!

What’s wrong with these sentences?

Bushisms: U.S. leader sets standard for mangled phrases during presidency
By The Associated Press

President George W. Bush will leave behind a legacy of Bushisms, the label stamped on the U.S. leaders original speaking style. Some of the president’s more notable malapropisms and mangled statements:

-“I know the human being and fish can coexist peacefully.” – September 2000, explaining his energy policies at an event in Michigan.

-“Rarely is the question asked, is our children learning?” – January 2000, during a campaign event in South Carolina.

-“They misunderestimated the compassion of our country. I think they misunderestimated the will and determination of the commander-in-chief, too.” – Sept. 26, 2001, in Langley, Va. Bush was referring to the terrorists who carried out the Sept. 11 attacks.

-“There’s no doubt in my mind, not one doubt in my mind, that we will fail.” – Oct. 4, 2001, in Washington. Bush was remarking on a back-to-work plan after the terrorist attacks.

– “It would be a mistake for the United States Senate to allow any kind of human cloning to come out of that chamber.” – April 10, 2002, at the White House, as Bush urged Senate passage of a broad ban on cloning.

– “I want to thank the dozens of welfare-to-work stories, the actual examples of people who made the firm and solemn commitment to work hard to embetter themselves.” – April 18, 2002, at the White House.

-“There’s an old saying in Tennessee – I know it’s in Texas, probably in Tennessee – that says, fool me once, shame on – shame on you. Fool me – you can’t get fooled again.” – Sept. 17, 2002, in Nashville, Tenn.

(NOTE: The proper saying is: “Fool me once, shame on you. Fool me twice, shame on me!”)

-“Our enemies are innovative and resourceful, and so are we. They never stop thinking about new ways to harm our country and our people, and neither do we.” – Aug. 5, 2004, at the signing ceremony for a defence spending bill.

-“Too many good docs are getting out of business. Too many OB/GYNs aren’t able to practice their love with women all across this country.” – Sept. 6, 2004, at a rally in Poplar Bluff, Mo.

– “Our most abundant energy source is coal. We have enough coal to last for 250 years, yet coal also prevents an environmental challenge.” – April 20, 2005, in Washington.

– “We look forward to hearing your vision, so we can more better do our job.” – Sept. 20, 2005, in Gulfport, Miss.

-“I can’t wait to join you in the joy of welcoming neighbours back into neighbourhoods, and small businesses up and running, and cutting those ribbons that somebody is creating new jobs.” – Sept. 5, 2005, when Bush met with residents of Poplarville, Miss., in the wake of hurricane Katrina.

-“It was not always a given that the United States and America would have a close relationship. After all, 60 years we were at war 60 years ago we were at war.” – June 29, 2006, at the White House, where Bush met with Japanese Prime Minister Junichiro Koizumi.

-“Make no mistake about it, I understand how tough it is, sir. I talk to families who die.” – Dec. 7, 2006, in a joint appearance with British Prime Minister Tony Blair.

– “These are big achievements for this country, and the people of Bulgaria ought to be proud of the achievements that they have achieved.” – June 11, 2007, in Sofia, Bulgaria.

– “Mr. Prime Minister, thank you for your introduction. Thank you for being such a fine host for the OPEC summit.” – September 2007, in Sydney, Australia, where Bush was attending an APEC summit.

-“Thank you, Your Holiness. Awesome speech.” April 16, 2008, at a ceremony welcoming Pope Benedict to the White House.

-“The fact that they purchased the machine meant somebody had to make the machine. And when somebody makes a machine, it means there’s jobs at the machine-making place.” – May 27, 2008, in Mesa, Ariz.

-“And they have no disregard for human life.” – July 15, 2008, at the White House. Bush was referring to enemy fighters in Afghanistan.

– “I remember meeting a mother of a child who was abducted by the North Koreans right here in the Oval Office.” – June 26, 2008, during a Rose Garden news briefing.

-“Throughout our history, the words of the Declaration have inspired immigrants from around the world to set sail to our shores. These immigrants have helped transform 13 small colonies into a great and growing nation of more than 300 people.” – July 4, 2008 in Virginia.

– “This thaw – took a while to thaw, it’s going to take a while to unthaw.” Oct. 20, 2008, in Alexandria, La., as he discussed the economy and frozen credit markets.

FUNNY!!!

Florida woman claims ‘Merry Christmas’ greeting got her fired

Hello all,

I should not be working on Christmas eve, rather enjoying my drink and relaxing.
This article caught my eye, and I had to pass it on. I could spew a lot of my opinion here, but for now all I want to say is that this article is ‘interesting’ and ‘disturbing’ at the same time, especially the last line. Sometimes I do not recognize the world that I live in. Anyway, if you like, read it and make up your own mind as to what the real issue was.

Merry Christmas everyone!
(Happy Holidays too!)

By Melissa Nelson, The Associated Press

PENSACOLA, Fla. – A Florida woman claims a vacation rental company fired her because she used “‘Merry Christmas” to greet callers.

Thirty-five-year-old Tonia Thomas says she lost her job after failing to use the company-mandated greeting of “Happy Holidays.”

The Panama City woman and self-described strong Christian has filed a federal complaint that accuses the company of religious discrimination.

She has since found another job since her Dec. 10th firing, but for less money and is seeking compensation for lost wages.

Her former employer, Counts-Oakes Resorts Properties Inc., says it’s no Scrooge.

It describes the woman as just a disgruntled employee, but refuses to elaborate.

Liberty Counsel, an Orlando-based legal group that advocates for people discriminated against because of their religion, is representing Thomas before the federal Equal Opportunity Employment Commission.

Their complaint also accuses the company of harassing and taunting Thomas after she was fired by calling the police to watch her pack her belongs and leave.

Thomas could have hard time winning the case, said Thomas Harper, a Jacksonville-based labour lawyer who writes a newsletter on Florida employment law.

“I wouldn’t think an employee has the right to insist (on saying Merry Christmas) unless that really is a tenet of their faith.

She would have to make a strong case that was part of her beliefs, if not, it becomes insubordination,” he said.

Harper said when it comes to holiday greetings, the smartest choice might be ignoring the season.

“The best option is just not to say anything,” he said.

Try these Tongue-twisters

Tongue twisters are a great way to practice not only correct pronunciation, but delivery as well. I want you to first read these sentences slowly and with care to pronounce them correctly. Then read them a second time at medium ‘normal’ delivery speed. Finally, read them as fast as you can, trying to maintain clarity of speech. A friend can help you judge your clarity of words and appropriate speed.
Enjoy and Merry Christmas to you all, and happy holidays!!!

A skunk sat on a stump and thunk the stump stunk, but the stump thunk the skunk stunk.
(note: ‘thunk’ is a purposeful mispronunciation or slang of ‘thought’.)

Red lorry, yellow lorry, red lorry, yellow lorry.

Lesser leather never weathered wetter weather better.

Ruby Rugby’s brother bought and brought her back some rubber baby-buggy bumpers.

Which witch wished which wicked wish?

Silly Sally swiftly shooed seven silly sheep. The seven silly sheep Silly Sally shooed shilly-shallied south. These sheep shouldn’t sleep in a shack; sheep should sleep in a shed.

Twelve twins twirled twelve twigs. Three twigs twined tightly.

Crisp crusts crackle crunchily.

Don’t pamper damp scamp tramps that camp under ramp lamps.

There are six shimmering sharks sharply striking shins.

Strict strong stringy Steven Stretch slickly snared six sickly silky snakes.

Just think, that sphinx has a sphincter that stinks!

They both, though, have thirty-three thick thimbles to thaw.

Cows graze in groves on grass which grows in grooves in groves.

Brisk brave brigadiers brandished broad bright blades, blunderbusses, and bludgeons — balancing them badly.

They have left the thrift shop, and lost both their theatre tickets and the
volume of valuable licenses and coupons for free theatrical frills and thrills.

Fun right? Keep going!

Surviving the Work Christmas Party

‘Tis the season to be invited to Christmas (or ‘holiday’ or ‘festive season’, etc.) parties sponsored by your place of employment. At first it sounds like a great idea: take a day or half-day off work, mingle with friends and co-workers, eat free food and drink free booze. What a great way to get into the spirit of the season and to start saying good bye to 2008 and looking forward to 2009. So what could be wrong with this picture?

At first, I personally did not see a problem with in-house celebrations. It seems to build team spirit and gives employees and managers a chance to see each other in a more relaxed atmosphere, even presenting opportunities to get to know each other on a more personal level. And herein lies the problem.

I remember way back in 1997 I was working in an office in Mississauga, Ontario and I was one of the youngest employees there at the time. I was excited to be making a salary instead of a wage, and I was enjoying my job for the most part. I remember one woman named Michelle who I had developed a friendship for and more to the point, a lot of respect for. We were discussing the topic of Christmas parties (and any work-related social gathering for that matter) and she staunchly stated that she would never attend a work party. I asked why, naturally. She said that you go to a function on a Friday or Saturday, and by Monday morning, the atmosphere at work is suddenly different, because of some people’s (mis-)behaviours. Tension is in the air, eyes are darting around, whispers are heard and rumours are milling around the water-cooler. This is what Michelle did not like, and that is why she refused to attend work functions specifically where alcohol was to be served.

So what do you think of Michelle’s personal rule? Is it a smart rule or is it too strict?

I will let you decide. I can tell you that I was a big fan of free food and drinks, and before she gave me her advice I was not thinking ahead to the next work week. After I listened to her advice I decided that yes I would attend such functions, but I would be wary of my behaviour and monitor how much and how quickly I drank, if at all. Here are a few common-sense tips to controlling your behaviour at a work party:

1 – Eat a decent meal before attending. This is to avoid pigging out while you are there and also to avoid drinking on an empty stomach. Displaying a voracious appetite is not professional, nor is getting loopy on one drink. It will then be a long night for you, or worse, a very short one.

2 – If you decide to drink, pace yourself. Make a rule that you will have one drink per hour and actually take note of the time when you start and end your drinks.

3- Sip, do not guzzle. Some drinks just go down too fast and smoothly, don’t they? But this is not a family summer BBQ, this is a work function and you will be judged Monday on how you carry yourself here and by what you say. Try sipping on a light beer, or a cocktail that is not so appealing to you, like a scotch on the rocks or a martini. This will force you to sip on it with more control. This also allows you to constantly have a drink in front of you so you are not pressured to get another. The ‘empty-hand’ syndrome causes us to feel out of place and so we often rush to get a replacement beverage. This can accidentally cause over-drinking.

4 – Be confident in your choices. If someone challenges you on how many drinks you have had or something similar, I hope you can simply smile and tell the person the truth, or disengage from the conversation politely. A confident person has no need to feel bad about limiting his or her drinking in public. A confident communicator is aware of image management rules and is determined to have a happy Monday with no scandals created on their part.

5 – Lie if you want to avoid peer pressure. Sometimes a ‘white lie’ is useful as a communication tactic. It is the art of mis-direction. You can claim your 0.5 beer is a ‘real beer’. You can brag that your cranberry juice is really a Cape Cod (vodka and cranberry). Ask the bartender to give you a lime garnish even when your drink has no alcohol. Looks can be deceiving. Or better yet, claim that your second drink is really your third or fourth. Please note that this is a tactic to use when you do not want to get caught up in the ‘competitive’ side of drinking that sometimes takes place, or if you are somehow feeling out of place for not drinking with colleagues, and you just want to fit in at the moment. This rule is not as good as the above rule number four, but in a pinch, it can get you out of a competition that you do not want to enter.

6 – Be a leader not a follower. Stick to your decisions and manage your image. Do not get caught following the crowd or using the mob mentality as an excuse to do something out of character. Also, if you see a co-worker or friend stepping out of their shell a little too much, take them aside discreetly and give them some friendly advice. Let them know that you care about them and are concerned about their behaviour. Speak to them as a mentor, not as a parent.

7 – Manage people as well as yourself. It is great to manage yourself but you also have the ability and perhaps even the responsibility to manage others. For example, if a person comes up to you and starts flirting, and you are not comfortable with it, you could ‘play dumb’ and pretend that you think it is all a big joke. Smile, laugh and walk away. There is not always a need to make a big scene at the time. Some incidents can be stopped easily before they get out of hand by using this technique. In other words, you do not embarrass the other person and then on Monday you do not have the thick tension in the air, and do not have to have a formal meeting with managers, etc. We have all said something or done something bold when we have been nervous or intoxicated. We are all human. Sometimes keeping their dignity in tact is a great gift that you can bestow upon them. After all, is this not the season for gift-giving?

There are other rules and tips of etiquette that we could go over but for now I think that is enough to get you thinking of how you will manage yourself if and when you attend your holiday parties. There are benefits to attending if you play your cards right. A lot of business is done informally, or ‘on the golf course’ as we say. However if you damage your image in the eyes of management then you will lose credibility and will not be considered so quickly for promotions. You may even lose your job, if not formally, then by virtue of feeling embarrassed by your actions that you search for new employment.

I hope none of that happens to you. I wish you all the best for December and prosperity in 2009.

Thank you.