Tag Archives: immigrants

Tips for Teaching Business English (For TESL Ontario Members)

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BusinessEnglishAs an active member of TESL (Teacher of English as a Second Language) Ontario I recently contributed my years of knowledge and experience training ESL clients and hosted a Professional Development webinar called Tips for Teaching Business English Students & Immigrants.  It ran live on July 26 2015 but it is now archived and available to those current members of TESL Ontario who wish to increase their Professional Development hours.  You can find it by signing up/in to your www.Tutela.ca  account, going to (or joining) the TESL Ontario group, and then searching under Files until you find my PowerPoint presentation under ‘Webinar Gen 10’.  You will see the ‘live’ version slides and hear our voices as though you attended the webinar on July 26th!   This webinar will be of particular interest to those currently teaching business or workplace English, or to anyone looking to expand beyond mainstream ESL teaching.  You will also learn tips about teaching communication skills to foreign workers and working immigrants.

Here is the original ad:

Webinar Description:   Ric Phillips will present this webinar. Ric will share tips on how to effectively teach business English students and immigrants (for example at LINC, post-secondary or corporate training). He will note differences in learning expectations, recommend materials, and provide templates for creating your own assessments. This webinar is ideal for teachers who are transitioning to Business English, Workplace ESL, or corporate training.

Presenter’s Bio:   Starting in 1998, Ric Phillips successfully transitioned his career from ESL teacher to Business English teacher & Academic Coordinator. He founded his own company where he is currently a coach and trainer in business communication skills for working immigrants and foreign workers.

Follow Ric on Twitter: @CommCoach

Immigrants’ health declines the longer in Canada, especially Chinese: study

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TORONTO – The longer immigrants reside in Canada, the greater their risk of developing cardiovascular disease — and that effect is most pronounced among people of Chinese origin, a study suggests.

Doctors have long known that the longer people stay after immigrating to western countries like Canada, the less healthy they become, said principal investigator Maria Chiu, a doctoral fellow at the Institute for Clinical Evaluative Sciences.

“What we did not know was whether the degree to which this change happened was different for ethnic groups that lived in Canada.”

Using population and health data, Chiu and her co-authors looked at the prevalence of risk factors for heart disease and stroke among immigrants who had lived in Ontario for 15 years or longer, compared to those who had resided in the province for less than 15 years.

They found that longer-term residents exhibited increased risk factors for cardiovascular disease — among them Type 2 diabetes, obesity, smoking and high blood pressure — compared with more recent ethnically matched immigrants.

“And it didn’t matter whether you were white, Chinese, South Asian or black, this trend was seen across all the major ethnic groups living in Canada,” Chiu said Monday. “We also noticed that the degree to which cardiovascular health declined was different across different ethnic groups.”

Canadians of Chinese descent showed the worst decline in heart health over time, she said, followed by whites, blacks and South Asians.

To continue reading this Yahoo! article, please follow this link:
http://ca.news.yahoo.com/immigrants-health-declines-longer-canada-especially-chinese-study-041346342.html

YorkRegion Article: Newcomers learn accent reduction

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I usually do not advertise my competitions’ websites and press releases, but this is a great article that helps explain why some people want/need accent reduction training, and also some of the benefits. I am available to help you modify your accent if you need to improve your speaking.  Just contact me to set up a free consultation.

Here is the article:

YorkRegion Article: Newcomers learn accent reduction

Hire an Immigrant

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Here is an excellent resource for immigrants who are job-hunting and also for companies, large or small, who want to take advantage of overseas training but are not quite familiar how to do it professionally. This website has excellent free training videos, with actors going over scenarios on the resume, interview and hiring process. The Canadian employees review and discuss the immigrant’s CV and communication skills. They show you two videos – the wrong way and the right way!

Anyway I thought that these videos were well done and the website has a lot more information on how human resources can successfully screen and hire immigrants. Enjoy!

http://www.hireimmigrants.ca/

Here is a ‘blurb’ from their own website that I have copied here, introducing their free online videos:

Cultural Competence Videos

These cultural competence videos are intended to increase your company’s capacity for recruiting, selecting and integrating skilled immigrants. There are currently videos on screening and interviewing, with more to come in the future. Each video contains several sub-topic chapters to highlight specific issues. The chapter shows a questionable episode, then preferred, followed by a few suggested discussion questions.

The videos have been posted online to support anyone with human resources responsibilities who would like to build on their own level of cultural competence and create an inclusive work environment. Organizations can also use the videos for internal training purposes.

For more go here: http://www.hireimmigrants.ca/tools/4

Coach Ric

Develop HR, Management and Entrepreneur Skills

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As a member of HRPA (Human Resources Professionals Association – http://www.hrpa.ca/hrpa )
I receive regular emails and mailings with information about new services, service providers and detailed Human Resource articles.

Here is something that looks interesting and apparently is free.

http://www.essentialskillsthatwork.com

I am not affiliated with them – I just thought I would pass on their website as it looks good.
Here is a little bit I have copied from their ‘About Us’ page:

The Essential Skills for the Changing Workplace Project

In January, 2008, the Centre for Education and Training received funding from HRSDC for a project called Essential Skills for the Changing Workplace. The project is designed to assist employers in small and mid-size organizations with the integration of Essential Skills into their workplace and human resources practices.

Free Seminars

To increase awareness and understanding of Essential Skills, the Centre is offering free 2-hour seminars for human resources managers, training managers, line managers, operations managers, supervisors, team leaders, coordinators with people management responsibilities and small business owners. During this interactive seminar, managers will gain a thorough understanding of the Essential Skills framework and a variety of Essential Skills tools to assist in:

conducting Essential Skills needs assessments
writing job descriptions that show how workers use Essential Skills on-the-job
integrating Essential Skills into hiring and selection processes
aligning performance goals with the employee’s use of Essential Skills
developing succession plans to ensure employees are ready for new roles as the need for new skills arises
promoting health and safety in the workplace
Free Consulting Services

Besides attending an informative seminar, participants will have access to an Essential Skills Workplace Consultant, free of charge, to guide them in determining their skill needs, identifying resources and local services that provide assessment and training and identifying Essential Skills tools to best suit their requirements.

If this looks interesting to you, please check them out, or pass it on to someone who might want to take advantage of free HR training. I might sign up for a free seminar myself!

Coach Ric

Communication Workshop NOV 22 for Immigrants

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BRASI Presents:

BrasiMPACT: Communication Skills Refinement; Impact & Influence
Focusing on quickly building interpersonal communication skills and public speaking improvement, with a segment on accent reduction. Geared towards professional immigrants who need to deal with clients, suppliers, managers etc. Ric Phillips, Communication Coach, will provide the small-group training.

Saturday, November 22 2008 9am-3pm
North York Memorial Hall (Gold Room B)
5110 Yonge Street
Concourse Level
Toronto, ON M2N 5V7

Contact Aftab Khan
416.388.8556
info @ brasi.org
http://www.brasi.org/english.php

Register NOW for only $185.00!!! No time to wait!

ESL Resources? Please go here

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Hello,

As a Communication Coach I work with many different people from many different walks of life, and I have the pleasure here in Toronto of coaching hard-working immigrants who struggle with ESL (English as a Second Language) and English fluency. I just want to remind any of you out there that I have two separate blog categories where I discuss ESL issues and resources.

http://www.communicationcoach.ca/blog/category/esl-cultural-communications/

http://www.communicationcoach.ca/blog/category/esl-cultural-communications/speak-english-better/

I just wanted to take this opportunity to remind my readers that this blog as a whole is not ESL-specific, and focuses on issues under the broad umbrella of “communication” and “communication coaching and training”. I know some of my readers and subscribers are very interested in ESL help as well, so therefore I am now directing your attention the more focused blog categories for speakers of English as a second language.

I hope you enjoy the posts and resources.

All the best,

Is a Fear of Phoning Killing Relationships?

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A couple weekends ago I was involved in a training course in downtown Toronto and had to be at a particular hotel for the event both Saturday and Sunday slightly before 9am. Saturday morning I left my home late and decided to take a taxi, to ensure I was not late for the event (first impression management 101 – don’t be late!). I got a very nice cab driver, originally from Ethiopia, and we had a pleasant talk along the way. Like a good businessman he asked if I was going to need a taxi for Sunday’s trip downtown, to which I replied yes. So we agreed that he would pick me up in front of my home at 8:30am, and that he would call me so that I would know when he had arrived. I gave him my business card which has my address and phone numbers (including cell) on it and we left with a handshake, smile and a solid plan.

The next morning it was 8:40 am and I still had not received his call. Not at my residence and not on my cell. I decided to go to the street to see if he was there. He was not. So I had no choice but to walk a bit to the main intersection and catch a new cab. I did so, and as I was getting into a new cab at 8:43am I thought I saw out of the corner of my eye the cab from yesterday, whizzing down my street, I suppose looking for me.

I got in my new cab and arrived on time downtown. All the time I wondered why he didn’t just simply call me, at home or on my cell, just to tell me he was on his way, or that he would be 5 minutes late. I would have waited for an extra five, even though he should have been prompt, as he knew I had a deadline.

The fact is many people have a fear of calling. Whether you are an immigrant or visitor not sure of your English proficiency, or a native speaker who somehow feels embarrassed, many of us do not call when we should.

I have talked to many ESL students and immigrants here in Toronto over the years, and it is really interesting to ask them a simple question – have you ever ordered a pizza by yourself? The answer is quite often no. Interesting when we know they have the English ability and vocabulary, but they lack confidence in their communications.

In my coaching and training we deal with the issue of how and when to call and how to make it appropriate for the situation. Hopefully when we recognize that a business or personal relationship can be damaged or even lost over a simple phone call or lack thereof, it will help us get over that feeling that it could be embarrassing, and make us realize that a quick phone call, like to tell someone that you will be late, can really go a long way in showing respect and empathy for others. This improves how others view you and in turn, how they treat you.

Which English is Best for You?

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The thing about English is that there are always going to be different accents, different key words chosen to be stressed, different spelling rules and even grammar arguments.

But which English is best for you?

Frankly it depends on two things: personal choice and location.

Regarding personal choice, some people who learn English as a second language may prefer British English or American English etc. over others, and continuously work on making that accent perfect over time. No problem.

Others see the value in adapting to the host country or new country that you now live in, as that will make others more comfortable with you, and in turn you will communicate faster with them. This is what I preach to my clients and students.

The other thing to remember about location is not just your location but the location of the listener. So for example, even though I am a 100% native Canadian English speaker, I may choose to adapt my language, words etc. to suit my conversation partner.

It could be an important business deal or a first contact on a possible international partnership. So in these cases it is okay for me or anyone to try to make the listener feel comfortable. Please note that I would never ‘fake’ an accent to try to get a business deal done or in an attempt to make someone like me!  But i may use some of their words and phrases to assist the communications.  Make sense? I welcome your thoughts.

Accent Reduction – Top 10 Tips

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It can be very exciting studying for a year or two in a foreign country, and every year thousands of ESL students travel to English-speaking countries to have an adventure, take a break from rigorous (i.e. difficult) studying at home, and learn some English.

At the same time, immigration is up in some countries, especially Canada, where the government has now incorporated more support, more programs and more funding to ensure that immigrants who arrive here can get employed a lot faster than what is currently the case. However, most students and immigrants will tell you that their perceived lack of English capability and their self-imposed shyness with using it can create a real barrier to not only employment, but all around enjoyment of their new or host country.

I have had the pleasure of teaching ESL (English as a Second Language) students and immigrants accent reduction since 1998, and have come to rely on a few tips to help the learner reduce their accent quickly.  Without further ado (i.e. delay), I give you my top 10 tips for accent reduction. Today will only be #1 and 2. Check my blog tomorrow for the next 2 tips, and so on.

1 – Imitate the desired accent and expressions of the people around you e.g. co-workers, T.V. and film characters, teachers, etc. This is not silly, it is vital (i.e. very important!)

2 – Record yourself and check your progress continuously. This way you can actually see/hear your progress, because it is easy to think that you are not making progress over time.

More to come tomorrow!