Tag Archives: self-esteem

The Confident Leader

Hello my friends,

I am happy to introduce to you Larina Case. Last year I bought her book “The Confident Speaker” and use it’s advice to help my clients improve public speaking and presentations. Today I am participating in a ‘blog tour’ to help spread the word about Larina’s newest book, The Confident Leader. Here is an interview by Larina, which I think you will enjoy and find very relevant to our cause:

1. What if we come across as too confident?

Many people worry about appearing arrogant and would rather appear less confident than over-confident. In reality, it is often a lack of confidence that makes people come across as over-confident.

When we lack confidence, we tend to overcompensate. And it is the overcompensation that makes people look over-confident (or look like they’re trying too hard) and puts others off.

If someone is worried that he will come across as unintelligent, he’ll try to use fancy language, and will look like he thinks he’s so smart. If someone worries that she will come across as boring, she will try to be interesting, and will look like she loves to talk about herself.

There are exceptions. Sometimes people actually are arrogant and have an inflated image of themselves. You would know if this were you because you’d think that you can do no wrong, your opinion of yourself would be higher than others (you’d be shocked by Bs on papers or performance reviews that were not 100% glowing). You’d dominate conversations and not be interested in others’ viewpoints. If this is you, then these things need to change. If this is not you, then you really don’t need to worry.

2. What are 3 simple things we can do to build our confidence?

1. Develop your growth mindset. This is your ability to ask yourself questions like, “What can I learn” from situations regardless of their outcome and NOT to judge yourself from the outcome.
2. Take on strategic challenges. Push yourself about 20% past your comfort zone by seeking out and taking on challenges (not just dealing with them as they arise).
3. Give yourself credit. Reward your efforts (not your results) when you have done something difficult.

3. Can we build confidence from career achievement?

We know from recent research that self-esteem and confidence are some of the most important predictors of career success and income, and that it doesn’t go the other way around—we can’t wait until we have a thriving career and hope that it increases our confidence. Instead, if we develop confidence, we’re more likely to have a thriving career.

Confidence does NOT necessarily come from achievement. It comes from how you interpret your actions. Two people can achieve the same level, and one feels great and proud of her process of getting there, and the other feels that they could have done better or worries if they’ll do as well the next time. (Guess who’s more confident?)

4. How come being effective doesn’t cut it in today’s economy?

As you know, the current economy is a challenging one and it will separate the true leaders from the simply effective people. The cream will rise to the top and they will be the ones who will be most competitive for the best jobs, clients, and other opportunities.

Ironically, in tough times, most people become LESS exceptional. They get scared. They retreat into their comfort zones. They seek security and play it safe. They want to blend in and fly under the radar. They are afraid to accept responsibility for things that don’t go well. They do not step up as leaders.

You must avoid this temptation! These things will keep you in the average zone (or worse) and keep you from being exceptional and presenting your best.

How can we find out more about becoming confident leaders?

My new book The Confident Leader: How the Most Successful People Go from Effective to Exceptional provides a 6-step formula for taking on key challenges, making difficult decisions, and navigating outside your comfort zone. The second half applies the formula to key business areas such as staying focused and motivated, marketing yourself, standing out, and dealing with difficult people. It includes interviews with business leaders such as Seth Godin, Tim Sanders and Joe Vitale. Learn more by checking out her book and it’s reviews.

Thank you!

Refocusing After Setbacks

How many times have you started a diet, a new way of thinking, or tried something new and then a setback occurs and you just go back to the way you were?

Don’t worry, you are not the only one!

Setbacks and difficulties occur all of the time – they are a natural activity of life.

There are two ways of facing difficulties.

You either change or alter the difficulty or you can alter yourself to be able to deal with it.

Deal with difficulties correctly and it will enhance your confidence; deal with them incorrectly and they can do some serious damage to your self worth.

Your response to issues and difficulties

When you are faced with any setback your ability to deal with it can be turned around into a position of strength by asking yourself positive empowering questions.

There is an unwritten rule that says:

Ask your mind a stupid question and you will get a stupid answer!

So, if after setback you ask yourself something like:

“Why does this always happen to me, I never have any luck?”

Your mind will probably come out with:

“Because you are useless and good things do not happen to you!”

Sound familiar?

Instead, if you ask yourself a positive empowering question like:

“What did I learn from this setback for next time?”

your mind will kick into solution mode and help.

Here are some rules and things to think about when setbacks do occur:

• Acknowledge that it has happened. Don’t hide from it. These things happen. So what?

• What positive empowering questions can you ask yourself?
What is good about this situation?
How can I make the most of this situation?
What can I learn from it?
What are the facts about this problem?
How can we make it a successful outcome?

• Acknowledge that setbacks occur to everyone and you are not being singled out

• View them as a challenge to overcome rather than an issue or problem

Think about the negative dis-empowering thoughts that you think of on a regular basis after a setback. Not too helpful, right?

Now, what new empowering questions could you ask yourself to get some better answers?

Write these down now and make them a habit. Re-program your brain!  Build inner strength and communicate with confidence!

Don’t Hold Onto Anger

Recently a friend of mine told me this story. She came home from work and saw 2 young teenage girls chatting at the front of the building, one holding the building door open as she chatted. My friend simply walked through the open door and proceeded to the elevator. One of the ‘young ladies’ called her the dreaded ‘B’ word and even gave her the finger as the elevator doors closed, much to the surprise and confusion of my friend.

This stuff happens all the time. We could blame poor communication skills, poor upbringing of the young offender, mis-communication etc. The fact is we do not know why the girl said what she said and gestured rudely. For all we know in her head she was justified. Maybe she thought it was rude for someone to briskly walk through her conversation. Maybe there was an accidental touch of a bag or purse, unbeknownst to my friend. Or maybe she was just having a bad day and over-reacted. We may never know. So guess what I told my friend? LET IT GO.

Let it go. Be the adult. We cannot control other people’s actions, right? All we can do is control our own actions, and in this case, REACTIONS. Why would you let someone ruin your day?

We all would feel shocked and betrayed at that sudden flip-off, for sure. But what can we do now? Shall we confront the villain? Ok, get in an argument or fight. Who wins? No one wins a fight (unless it is a sport-fight). You exchange words, shouts, curses, even blows. What if there are injuries? A broken cell phone? A ripped favourite shirt? A cut that leaves a scar? Or worse! And what do you tell the police when they show up? That you were angry at someone’s word and gesture so you started a fight? Hmm….

I do believe in standing up for yourself and your loved ones. My message today is to simply choose your battles, and don’t waste your time on idiot behaviour – yours or theirs. Do not let someone else’s negativity ruin your day. Chin up, walk proud and LET IT GO. A confident person has no need to defend his/her ego over something like this.

Confidence is Competence!

They are twins. They are the flip side of a coin. As you build up your belief in yourself to do something you gain the nerve to do it. Once you do it or attempt to do it you start to notice what you are doing right, that it wasn’t as bad as you had imagined it, and that maybe next time will be even better.

As you feel more competent at the activity you start to believe more in your ability to improve and maybe even get good at it. This gives you more confidence, even if it is mostly visualization at the beginning. So I could go on with this email but I think you can see my point. The confidence leads to taking more chances and doing things better, so that increases competence, and the increased competence increases your confidence. It will radiate out of you.

Dale Carnegie said it best: Do the thing that you are afraid of. That is the one sure way of conquering your fear! (He was talking about public speaking, but it can be related to many things).

Until next time!

Body Confidence: How to Like What You See in the Mirror

From childhood we are sold on an ideal image of beauty, one few of us ever see reflected when we look in the mirror. This article will show you how you can look in the mirror and despite the ideal, see only a beautiful you.

When you look in the mirror, what’s the first thing you notice, and how does it make you feel?

If you’re like most people, the first thing that catches your eye is probably your least favorite asset. If so, don’t worry you’re not alone. Here’s why.

Can you guess how much money is spent in just one year by advertisers to sell us on the concept of the “ideal” image of beauty? Well, I can’t either but I do know this—it’s a lot of money, certainly somewhere in the billions of dollars! So, technically, you can consider yourself brainwashed.

From your earliest childhood days—whether you played with He-Man or Barbie—you’ve been receiving constant, consistent images telling you what beauty is supposed to look like. Never mind that these images are for the most part, anatomically impossible! And, would you really want to look like them anyway? Honestly? I’m guessing probably not.

So, here’s how you can build your confidence with the body given to you:

  1. Look in the mirror
  1. This time, really look at yourself. Reflect on the compliments you have received.

Do people tell you how great your hair is?

How beautiful your eyes are?

That you have a really nice smile?

Try to see what they see – take them at their word.

  1. Stand far enough away from the mirror so that you can take it all in. What do you see? Find at least three positive things.
  1. Now, get up close. Really close. Look at your eyes—the irises. What colour are they? Are they all one colour or are there flecks of various colours? How would you describe them using positive analogies or adjectives?
  1. Now, smile. What does your smile convey? Warmth? Happiness?
  1. Find at least three characteristics you like best about yourself, and then accentuate them as you dress to go out. For example, if you love your eyes, make sure your hair doesn’t cover them up. Love your lips? Make sure to keep them soft and moisturized. Your hair? Get a flattering cut and condition it regularly to keep it shiny and healthy. In short, amplify what you like, and don’t worry about the parts that you don’t.

Here are some ways to do just that:

1 – Go shopping and bring a good friend. Ask them to help you pick out colours and clothes they think flatter you. Don’t worry if your first reaction is “that’s not me!” Experiment!

2 – Feel better about whatever it is you don’t like about yourself by picturing the absolute worst-case scenario. Exaggerate whatever it is you’re hung up on and blow it up in you mind until it’s comical. Then look in the mirror—not so bad anymore is it? Accept yourself for who you are, how you look, and focus on what really matters—the things about you that can’t be seen—your heart, mind and soul!

3 – What do you want people to praise you for? Is it really how you look? Probably not. You probably want people to think you’re funny, smart, nice, or generous—something along those lines right?

4 – Make a list of your positive personal qualities and characteristics. Then ask yourself, what’s more important? Get involved in activities that build on your personal characteristics—volunteer, join a club, take a class to sharpen a talent. These will help you emphasize and focus on the more important qualities that get you through life successfully, and with more fun.

Live life, love fully and laugh often!

Confident Verbal Communications

Here is a sample of what was taught at a previous public 3V communication skills workshop to help our participants communicate their confidence:

Even though only 7% of our communication is verbal, which is our word choice, phrases and expressions used etc. we still need to acknowledge the impact of what we say on others.

A confident person knows when he or she is good at something, and trusts themselves at all times. They know that the words we say affect our belief system. Not cocky, not meek, a confident person simply states the truth.

Now you finish these sentences with confidence!

I am…

I will…

I trust that…

I can…

I’m able to…

Yes, that’s correct. I am…

I trust you. You can do it. I know because…

We also sometimes use ‘softeners’ when we want to be more diplomatic, professional, non-aggressive and non-offensive. A confident person never wants to offend anyone, and is not easily offended either. They always take the higher ground. They are expert managers of conflict. They are excellent listeners and have developed their empathy levels. They have no need to assert their strength to put others down. They can defend themselves politely, yet firmly. They do not argue. They discuss.

Some example softeners are below.

Would you mind…?

Could you please…?

Could I ask…?

Is it possible to…?

I’m wondering if…?

How do you feel about…?

I’m curious to know…

Sometimes changing a small phrase in your sentence or question will make all the difference between being a confident communicator or a wishy-washy or even offensive speaker. Remember that the next time someone tries to bully you as well.  

All the best!

Introductions

Allow me to introduce myself. I am a certified Coach who specializes in Communications and Confidence. I have found that the two go hand-in-hand, and that the more confident you become, the better communicator you become, and vise versa.

I have a website and blog set up for communication coaching and training but this blog will also focus on the issue of what is confidence and how do we get it, as it’s an extremely important part of higher level communications.

My goal is to increase your confident levels, whether that is by you reading my blog posts, ebooks, and reports, or by doing interactive exercises like confidence evaluators, or by hiring me to help you achieve your confidence goals. Whatever works for you!

Also please note that anyone interested in becoming a Certified Confidence Coach should please contact me directly to discuss the training course.

All the best to you and your confidence!

Ric

Are You on a Confidence Tightrope?

Do you know how confident you should act in your presentations?

Robert Herjavec (one of the VCs – Venture Capitalists –  from the TV shows “Dragons’ Den” and “Shark Tank”) was recently asked this question: “What’s the most common fundraising flaw you see in entrepreneurs?”
His answer: “Overconfidence, bordering on arrogance. Or lack of confidence, bordering on insecurity.”

As a Confidence Coach and a believer in the power of confident communications, I know how hard it is to walk this tightrope. You don’t want to fall right? So what should we do? Well the answer for communication is the same answer for the real situation – KEEP YOUR BALANCE.

You must be confident in your presentations. If you are trying to convince others to believe in you or follow you, you must give them a reason and a feeling to do so. That is right, both logical and emotional reasons must be there. You need to be passionate about what you are saying (or selling) and you need to have hard facts and figures to back up your beliefs.

A confident presenter is challenged less than an unsure or meek one, even on Dragon’s Den and Shark Tank. When a confident person handles the first challenging question successfully, smoothly and convincingly, there is less desire to challenge again and again.

To be confident you must believe in what you are saying, have data to back it up and be comfortable talking about it to others. Confidence comes from competence, and vice versa. Make sure you prepare well.

Keeping your balance means that you must be confident to succeed, especially in North America, and you must balance that with logical reasons so that it is not just your opinion.

For example:

“I think you should buy this soft drink machine because I think it is the best value for money and we will get a lot of revenue from it” could be transformed into:

“To get the best value for our money and a three to one return on investment, choose this soft drink machine. 2007 statistics show that there is a growing increase in soft drink machine use when a variety of drinks are offered, and I strongly believe this is the way forward for our company. “

In this example we do not start out with our opinion. We start out with compelling facts and numbers that the logical brain can absorb. Then passion is displayed. It sounds more confident, doesn’t it?

What is the Key to Effective Communication?

What is the key to effective communication?

Confidence is the key to effective communication.

You may have an accent, you may not. You may be Hollywood-attractive, or just average. You may have studied a lot at school or in other courses, or you may be a hands-on type of learner.

None of these things are as influential as the ability to be a great communicator. Now for the cherry on top of the sundae – be a CONFIDENT great communicator.

Confidence builds competence, and competence builds confidence. Understanding what to say and how to say it will increase your self-esteem and ultimately your impact on the people around you at work or elsewhere. You do not want to look or sound meek and unsure, right? And I wouldn’t need to tell you how bad it could be if people thought you were too cocky, right? An appropriate balance must be projected so you can lead, succeed, manage and conquer your fears of having an average communication style.

Here is the good news. You have a last chance to attend the November 10 workshop. And here are the details, in case you or someone you know is interested in communicating with confidence inside and out.

Workshop – Communicate Your Confidence: Inside and Out

3V Communications is proud to be teaming up with The Image Factor to bring you this first time ever unique and exciting workshop Communicate Your Success: Inside and Out. If you have ever wanted to improve your confidence dramatically in one day, this is the workshop for you.

Part 1: 9:30-12:30. Ric leads you on a journey to discover how to build confidence, and how to project it with verbal, vocal and visual communication techniques.

Lunch break from 12:30-1:15.

Part 2: 1:15-4:15. Nadia helps you understand the importance of image, wardrobe, and first impression management. Learn to communicate your personal style and message.

For additional information or to register go to www.CommunicationCoach.ca.

Do you know a Confidence-Sapper?

The people who you have the most contact with and hang around will have either a positive or negative affect on your levels of self-esteem and confidence.

We all know those people who are positive, happy and joyful to be around.

How do they make you feel?

Yes, they make you feel the same! They can put zest into a boring atmosphere and can fill the room with positive, can-do vibes that have a ripple effect on everyone else.

We also know those people who could make great “Wendy Whiners” or “Debbie Downers” (characters from SNL – Saturday Night Live TV sketches!).

They say they never had the opportunities, they are always putting people down, they don’t like others to be successful, they are jealous and are negative thinkers – need I go on? They are like crabs in a bucket – pulling down anyone reaching for the top.

These people drain your energy and bring you down to their level, a million miles away from the level that YOU want to be operating on.

The interesting thing is, many of these confidence-sappers are not malicious. Many times they do not realize that they are so negative, and that they are annoying you. Some feel they are “realists”, but we tend to think they are clearly “pessimists.”

You have to ask yourself a big question – what happens to my level of confidence and optimism when I am inundated with their rainy cloud or critical attitude?

It will more than likely wear you down, and worse yet, you may even adopt their language, gestures and view. This scares me!

So what should you do to make sure that the people who you hang around with empower and support what you stand for rather than bring you down all of the time?

1 – You have the power to choose who you hang around with. Ideally you want happy, vibrant and positive people. Make sure they outweigh any party-poopers.

2 – If you have good friends who are negative constantly and yet you still want to hang around them, make a point of letting them know how you feel – if they are a true friend they will respect you for this. If they are negative from time to time just acknowledge that this is what they are like and block out the negativity. Some may appreciate you letting them know that they complain too much.

3 – The same can be said with family. Your more mature family members have behaviours that have been conditioned for years and years and from different eras. Appreciate where they have come from and as in number 2 above, elicit and select the information that filters through to your brain.

4 – Remember, that nothing has meaning in life except the meaning that you give it. You have the power to accept or not accept criticism, negativity and most comments directed at you. Do not allow yourself to feel like a ‘victim’ and instead be a person in-charge and in control. Filter everything around you, and choose carefully what you wish to believe, and always consider the source. Not just the person or persons, but the potential reasons why they would say or do such confidence-sapping things.

I feel so strongly about this issue of preserving your self-confidence that I run a unique coaching course on confidence-building. The focus is on communicating your confidence – inside and out – and will have you learning how to walk, talk, act and dress for confident success! We also sell the course workbook as an ebook on this site. 🙂  If you want to learn how to block out negativity, change your attitude and be more confident, take advantage of the training.