Tag Archives: small talk

Communicating Confidently in Business

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Hello those of you in Toronto/GTA:

This is the last week that we are taking registrations for the upcoming Nov. 8th effective communication skills workshop, downtown Toronto.

You will learn:

How to Communicate with confidence
The art of small talk and winning first impressions
conflict management
assertiveness in communications

Downtown Courtyard by Marriott Hotel, Yonge/College.
Free lunch, free 1-hr. coaching session too.

Register now for a 20% discount.

http://www.CommunicationCoach.ca

Any Qs, just contact and ask Ric.
Thanks.

Effective Communications Workshop

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NOTE: This is the last week to register.

3V Communications Presents:

Communicating Confidently in Business: Learn to Communicate with Charisma and Confidence to Build Your Career Success!
This interactive workshop focuses on building confidence in your communications, people-skills, first impression management and conflict management, plus influence. See website ad for more details and bonuses.

Saturday November 8th 2008, 9-5pm
Courtyard by Marriott Downtown Hotel, 475 Yonge St. (@ College),
Toronto, ON M4Y 1X7
Contact Ric Phillips
416.429.7935
ric @ CommunicationCoach.ca

http://www.CommunicationCoach.ca and click on Public Workshops – Toronto

Any Qs? Just ask!

Communicating Confidently in Business – Workshop

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3V Communications Presents
An effective communication skills full-day interactive workshop:
Communicating Confidently in Business

Learn to Communicate with Charisma and Confidence to build your Career Success!

November 8th, 2008 – Downtown Toronto Hotel

• Are you unsure if you are being heard and respected at work?
• Do you feel a little insecure or shy sometimes, and feel it is holding you back?
• Do you have difficulty handling stressful situations, arguments or workplace conflict? Do you have trouble saying no?
• Having trouble standing out but still fitting in?
• Are people not listening to you and your ideas, and do you wonder how you can change that?

After this course you will raise both your personal and professional communication skills to the top 10% of the world – and that is where you will find the most successful people in business and in life. Confident communicators are given more responsibility at work, are given promotions and raises more often, and become great business leaders. When you can communicate clearly and confidently, but still do it in a friendly, non-offensive way, you are headed for upper management or other leadership roles.

By the end of Saturday you will be able to:
Understand the importance of first impression management, and create a winning first impression that leaves others wanting to know more about you

Generate small talk easily – so you can enjoy stress-free conversations while you network, turn strangers into friends and build strong teams at work

Increase personal charisma and confidence – real leadership qualities vital in today’s competitive markets

Speak clearly with confident language, tonality and gestures

Use the fundamentals of sales psychology to persuade and influence others, and find out how to implement Aristotle’s 3 keys to persuasion while speaking in public

Manage conflict in a less-stressful way, so you can disagree and say no without offending others or getting into arguments

Be assertive without being aggressive, because nobody respects a bully!

SUMMARY & BONUSES:
you get a full day (9-5) of interactive and dynamic communication training – essential soft skills for today’s world of business

Catered Lunch and two Coffee breaks

Certificate of Completion – showing that you care about your personal and professional development, and have taken steps towards gaining excellent communications and building confidence for success

One Complimentary coaching session to get your personal communications assessed after the workshop is completed

$100 voucher, good towards any one-to-one coaching program or future workshop

Referral program – Do you have a friend or co-worker who would be interested in attending? You are eligible to receive a $50.00 thank you for everyone you send us who signs up and completes the workshop. Our way of thanking you for recommending us to new people

Early-bird special price – regular price is $299 for the day (plus g.s.t.), but we are currently offering an early-bird special price (see website) until October 6th.

Discounted room rate – if interested in staying at the Courtyard by Marriott downtown hotel please contact Ric directly to arrange it

By now, I trust you can see the benefits of developing the knowledge and skills to communicate confidently in business – so what are you waiting for?

To register, click here now. Or if this is not highlighted, just follow this link:
http://www.communicationcoach.ca/pb/wp_a4623824.html?0.9709723454620556
Location: This event will be held at Courtyard by Marriott Downtown Hotel, 475 Yonge Street (@ College St.). For a Google map location, click on the address above on my website, http://www.CommunicationCoach.ca

I look forward to meeting you and taking you to the next level of confident communications. Any questions please do not hesitate to call or email me:

Your coach and trainer,
Ric Phillips

Recovering from a Bad First Impression

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Have you ever met someone new at a dinner party, networking function, or a dating event, and they rubbed you the wrong way immediately? Something they said or did, or they way they spoke or acted, just really turned you off? Sure, we all have had that experience.

Now let me ask you, do you think the person was aware of their negative vibe at the time? Probably not right? They probably did not try to upset you on purpose. So if you didn’t tell them afterwards of their bad first impression, then they may never know how they came off, and may even think they made a good impression with you! They may be a bit confused the next time they see you as to why you are running in the opposite direction!

My next question is – could this be you? Is it possible that you accidentally gave an unintended negative vibe on a first impression with a new co-worker, friend of a friend, or even a date? Sure it is. Now what can be done?

Here are some quick steps to take to recover from a bad first impression, assuming you were made aware of it afterwards.

1 – Evaluate feedback rationally. Who told you that your first impression was negative? Was it the principle person, friend or observer? Consider the source, before you condemn yourself. However if you trust the source, or it comes from the principles’ own mouth, then it is time to move to step two.

2 – Self-evaluate. Ask yourself what impression were you trying to make, and what went wrong? Was this a misunderstanding? Do you do this same thing with other people as well? Is it time you stopped making excuses for this annoying behaviour and accepted that it needs to be changed? Write things down to be clear and focused.

3 – Contact. Send an email, voicemail or if you are brave enough, a call or face-to-face meeting with your accidental victim. Acknowledge your specific flaw or quirk and explain that that is not normally how you act, or at least explain that there is more to you than just what they saw that evening, and you would like a second chance to show them the real you. You are not apologizing for your personality, but you can let someone know that you are aware of your first impression, and want to show a more rounded personality instead of just what was revealed during the first meeting.

4 – Modify. Did you dominate the conversation last time? Well, it is now time to ask lots of questions and listen. Were you so shy and quiet last time that the person thought you were bored or uninterested? Then next time you need to be engaged, make lots of eye contact, use active listening skills, and show enthusiasm. Did last meeting sound like an interview to the person? Okay, time to lighten up, stick to general topics for now, and give the person time to open up.

5 – Try your best. Continue to try to be aware of you own first impressions, and modify when appropriate. But also accept the fact that not everyone will like you or get along with you, as there are different personalities out there. The point is that people do not have to love you, but they should at least feel comfortable with you on a first meeting.

For anyone experiencing this challenge, I invite you to consider communication coaching. There are things that can be learned to make sure you make a great first impression every time, with anyone. Feel free to contact me with any questions or comments.